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Financial Customer Welfare Disclosure

UCPB Savings Financial Consumer Protection Manual
(as of May 2025)

SEE ALSO

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Security & Privacy

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Quick Links

  • UCPB Savings Citizen’s Charter
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Disclosures

  • Transparency Seal
  • Institutional Matter
  • UCPB Savings Financial Statement
  • Corporate Operating Budget
  • Performance Scorecard
  • Financial Customer Welfare Disclosure
  • Corporate Events Guidelines
  • Risk Management Resolutions
  • Human Resource Disclosures
  • CSR Activities

24/7 Customer Service

For ATM related concerns, please call UCPB Savings Bank ATM Center at (02) 8847-1000 or email at usbatmcenter@ucpbsavings.com.

For general bank related inquiries, you may call
(02) 8811-0278 or (SMART) 0998-591-9006 from Monday to Friday. You may also email our Customer Assistance Management Unit at usb-camu@ucpbsavings.com

BSP Consumer Assistance:
BSP Webchat: http://www.bsp.gov.ph/
SMS: 021582277
BSP Facebook: /BangkoSentralngPilipinas

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